Join our team - Salon Coordinator

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Bondi Lane is growing rapidly, and now it’s time to find us a Queen or King of organisation, so we can continue to thrive, build our brand and exceed our clients expectations.

We are looking for a Salon Coordinator to join us for 25 Hours per week (Tuesday - Saturday) with the view to expand to full time.

About the role: An exciting opportunity has arisen for a motivated and passionate individual to assist Bondi Lane in the daily smooth running of the salon and to champion all things customer service. This person will be the first point of contact for our valued Laners and responsible for ensuring our high standards of customer service are exceeded.

Core duties:

  • Representing the Bondi Lane brand face-to-face & over the phone and social media

  • Overseeing the smooth day-to-day running of a busy appointment book

  • Ensuring bookings run to an efficient schedule

  • Meeting and greeting clients and preparing refreshments

  • Assisting with retail sales and customer point of sale

  • Maintaining cleanliness of the salon

  • Follow- up courtesy calls and texts

  • Providing a 5 star guest experience

  • Stock management and ordering with Salon Manager

  • Data entry

  • Assist is social media and salon marketing

  • Online sales preparation, packaging and distribution management

Required skills and experience:

  • Customer service & impeccable phone and messaging manner

  • Effective communicator

  • Excellent time management and multi tasking skills

  • Solution oriented

  • Confident & personable

  • Team player attitude

  • Ability to think on your feet and handle challenging situations calmly and effectively

  • You will have a keen eye for fashion and present yourself in a professional manner

  • Be business minded and driven by business results and achieving goals

  • Must be organised and forward thinking

Desired but not essential:

  • Hair dressing or previous salon coordinator experience

  • Experience with Kitomba Software

  • Knowledge of Keune products

  • Experience using social media platforms and the ability to produce content for social media.

How to apply:

Please send Tahlia and Lauren and email (hello@bondilane.com.au) with your Cover Letter and Resume for consideration. Please ensure you include why you think this role was made for you and why you’d love to join our team.

Please note, only applicants who are successful for an interview will be contacted.